Diagnostic tool JCB – Electronic Service tool

Reference Repturn : AUT016

Diagnostic case for construction machinery

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* Shipping costs for metropolitan France and Corsica. For countries in the euro zone, outside France, cost €46 (excl. VAT) return. For countries outside the euro zone, on quotation.

Common faults and malfunctions

Communication failure

+ failures

Compatible equipment

Wheel excavators, agricultural vehicles (tractors...), construction vehicles (backhoes, excavators...), engines, generators...

Part description and references

JCB diagnostic tool repair – Electronic Service tool

Understanding how the JCB diagnostic tool works

This diagnostic tool from JCB not only diagnoses faults quickly, but also allows you to view faults, view and modify set-up data and other functions. It comes with JCB Service Master software, a database of all the vehicles the tool can diagnose.

Recognizing a fault on the JCB diagnostic tool

Like any module, this Electronic Service tool can fail. One of the most common malfunctions is a communication failure: this may be due to the USB plug failing.

Repair JCB diagnostic tool

Has your JCB diagnostic tool broken down? We can take care of your equipment as quickly as possible.

Our JCB diagnostic tool repair process consists of four steps:

In-depth diagnostics: our electronic technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

If your JCB Electronic Service tool should malfunction, call on our specialized repair expertise to get your machine back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You can then make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to us in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the breakdowns or problems encountered. Once the part has been received and diagnosed in our workshops, you will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been validated.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on +33 9 72 10 22 50. You can also contact us by email at info@repturn.com.

Repturn is not an authorized distributor or reseller of the products presented on this website. The references, brands and logos used are the property of the companies holding the rights. Trademarks are used to identify the products we repair or recondition.