EC400 SARGENT power plant

Name: EC400 SARGENT power plant
Brand: SARGENT
SKU: LOI451

Reference Repturn : LOI451

Power station for motorhomes, vans and panel vans

SARGENT

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Charging problem
Coupling problem
12V electrical outlets failure

+ failures

Shipping instructions

Instructions d'envoi :

Connect the control panel to the electrical block or EBL

Options for this room

Compatible equipment

Motorhome, van or van all makes, EC451 control panels

Part description and references

Repair of SARGENT EC400 electric chargers

What is an EC400 electric charger?

The SARGENT control unit provides the motorhome’s electrical management. It supplies electricity to appliances that require it, such as the refrigerator or TV. It also acts as a battery charger for lead-acid, AGM and lead-gel batteries. Battery and other monitoring modules are integrated into the control unit. It is compatible with EC451 control panels.

Common EC400 electrical panel faults

The most frequent faults observed with SARGENT’s EC400 often include charging problems, where the system may not charge the batteries correctly or exhibit voltage fluctuations. Coupling difficulties sometimes manifest themselves as poor synchronization or intermittent connection with the motorhome’s electrical equipment, and failure of the 12 V electrical output.

How to repair a SARGENT EC400?

Problems with your SARGENT EC400? Entrust its repair to our team of electronics technicians. Opting for repair rather than replacement not only saves you money, but also reduces your environmental impact by avoiding the production of electronic waste.

Our repair services include taking direct charge of your electronic box in our workshops. Our technicians diagnose your panel’s functions, repair faulty elements and provide preventive maintenance on damaged or worn components. We offer a one-year warranty on parts for caravans, motorhomes, vans and box vans.

Our customer service team will be happy to discuss repair solutions for your electronic equipment.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.