Electric block EC500PSU SARGENT

Name: Electric block EC500PSU SARGENT
Brand: SARGENT
SKU: LOI528

Reference Repturn : LOI528

Caravan power station

SARGENT

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

More battery charge

+ failures

Shipping instructions

Instructions d'envoi :

Connect the control panel to the electrical block or EBL

Options for this room

Compatible equipment

Airstream caravan

Part description and references

Repair of the EC500PSU SARGENT electric block

What is an EC500PSU SARGENT electrical block?

The EC500PSU power pack from SARGENT is a versatile device designed to optimize the power supply of recreational vehicles. This module supplies, distributes and manages low-voltage circuits and on-board batteries.

This transformer also includes 12V circuit distribution, enabling power to be supplied to various essential appliances such as the fridge and TV. Its design incorporates an intuitive control panel on the front panel, offering easy supervision of the electrical functions of the living space in a motorhome or caravan. Thanks to this panel, users can monitor crucial parameters such as voltage, battery current and water tank levels.

What are the most common faults encountered on the EC500PSU SARGENT?

It may be possible to encounter faults with this module, such as problems charging the auxiliary batteries. Without this essential function, users are left without electrical autonomy.

How to repair an electrical block

If you experience a fault with an EC500PSU SARGENT electrical block, it’s important to have your part repaired quickly by a professional.

Our repair process is as follows:

In-depth diagnosis: our technicians identify the cause of the fault.

Repair: we replace defective electronic parts.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

If you encounter any problems with your EC500PSU SARGENT, call on our specialized repair expertise to get your unit back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 (excl. VAT) return (€21 (excl. VAT) outward and €13 (excl. VAT) return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the "Estimated service time" section. In the event of an emergency repair, we can offer you an "express lead time" option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.