Traffic sign – Floor counter
Floor sign
Our services for professionals :




Estimated delivery time
72h
Transport
return
34 EXCLUDING VAT
Customer service and
09 72 10 22 50
Warranty
12 months
Common faults and malfunctions
- Power supply problem
Shipping instructions
Options for this room
Scaffolding, lifts Encomat
Part description and references
Repair of your ENCOMAT – MEAN WELL floor counter installed on a freight elevator
What is the function of your scaffold-mounted floor counter?
This signaling screen or floor counter is manufactured by ENCOMAT and MEAN WELL. It is integrated into a box which is mounted on a lifting platform such as a freight elevator or scaffolding. Its role is to count floors.
What are the recurring faults with your ENCOMAT – MEAN WELL floor meter?
Your floor meter may be malfunctioning. One of the most common malfunctions is a power supply problem. In this case, your part will no longer provide any information to its user. We advise you to have your part diagnosed by electronics technicians.
Are you looking for a repair solution for your ENCOMAT – MEAN WELL floor counter?
To solve these problems, Repturn offers a repair solution for professionals. Our team of experienced electronics engineers is dedicated to the repair and preventive maintenance of your handling equipment. Our technicians take charge of your part, from diagnosis to problem resolution. We then ship you your repaired part, guaranteed for 1 year. Our dedication to quality is reflected not only in the precision of our repairs, but also in the rigorous testing we carry out to ensure the long-term reliability of your repaired floor counter. Repair is a reliable, ecological, economical and fast solution!
How can I have it repaired? And how much does the repair cost?
Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).
Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.
Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.
Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.
Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.