ARX remote control

Name: ARX remote control
Brand: AUTEC
SKU: TRP115

Reference Repturn : TRP115

Remote control module and receiver for cranes and lifting equipment

AUTEC

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Coupling problem
Button/joystick fault

+ failures

Shipping instructions

Instructions d'envoi :

Joining transmitter and receiver

Options for this room

Compatible equipment

Auxiliary cranes, automatic machines, tractors, marine machines

Part description and references

ARX radio control repair

What is an ARX radio control system?

The radio remote control developed by AUTEC is used to control cranes and other lifting equipment. The ARX receiver, also designed by AUTEC, plays a key role in providing the link between the transmitter (the radio control) and the machine, enabling commands to be executed efficiently. The system is compatible with a wide range of applications, including auxiliary cranes, automatic machines, tractors and marine equipment.

What are the most common failures of an ARX remote control?

The ARX remote control may experience faults, such as coupling, button or joystick problems. These faults often result in the radio control being unable to communicate with the receiver. This may be due to radio interference, loss of signal due to an obstacle or excessive range, poor pairing between devices, or a hardware fault. A button or joystick failure results in a loss of responsiveness or incorrect interpretation of commands. This can result from mechanical wear, electronic failure or exposure to adverse environmental conditions, such as humidity or dust.

Do you need to have an ARX radio control repaired?

Do you have a problem with your ARX radio control system? Our team of electronics technicians can take care of radio control repairs.

There are four steps to our equipment repair process:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your piece if necessary: repair of the plastic front panel, keys, painting of the case…

If you have a fault or problem with your equipment, contact us to take advantage of our specialized repair expertise.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.