CITOSTEEL III 520 – DMU P400 welding unit

Name: CITOSTEEL III 520 - DMU P400 welding unit
Brand: OERLIKON
SKU: AUT020

Reference Repturn : AUT020

Electronic board for soldering station

OERLIKON

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Soldering station failure
CAN bus failure
Display problem
Damaged or dysfunctional buttons

+ failures

Shipping instructions

Options for this room

Compatible equipment

Mig/mag welding unit

Part description and references

CITOSTEEL III 520 repair – DMU P400 welding unit

Understand the operation of the welding machine and its control panel

The machine is a Citosteel 3 range semi-automatic industrial MIG, MAG welding unit. Its push-button control panel adjusts pre- or post-gas, manages a synergy mode and sets welding parameters. It also features a digital display on the wire feeder and generator. Rated to IP 23, CITOSTEEL III 420 , 520 operate on a 400 V – 50,60 Hz power supply, and weigh 34 kg and 40 kg respectively.

Troubleshooting the Citosteel III welding unit

As with any module, the electronic board of your MIG,MAG – Citosteel 3 – 420 ,520 welding unit can malfunction. The most frequent faults are as follows:

CAN bus faults

Display faults: the display may be black or partially faulty.

Button malfunctions: buttons can become worn and damaged over time.

Repairing the electronic board of the Citosteel 3 welder

Has the electronic board of your MIG,MAG – Citosteel 3 – 420 ,520 welding machine broken down? We’ll take care of your equipment as quickly as possible.

Our process for repairing the electronic board of your MIG,MAG – Citosteel 3 – 420 ,520 welding machine involves four steps:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

If you have any problems with the electronic board of your MIG,MAG – Citosteel 3 – 420 ,520 welding unit, call on our specialized repair experts to get your unit back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.