Control panel QC2002 – Generator control

Name: Control panel QC2002 - Generator control
Brand: ATLAS COPCO
SKU: AUT036

Reference Repturn : AUT036

Generator control module

ATLAS COPCO

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Total failure
Keyboard failure

+ failures

Shipping instructions

Options for this room

Compatible equipment

Atlas Copco QAS200 generator set

Part description and references

Repairing the CONTROL PANEL QC2002 for generator sets

What is the purpose of the QC2022 control module?

The QC2002 control panel designed by ATLAS COPCO is an essential component in the optimal operation of generator sets. Primarily designed for professionals, this device offers an intuitive, comprehensive interface for monitoring and controlling the various parameters and functionalities of the associated generator set.

Possible faults in the generator control panel

However, this control panel can break down. Here are the most frequent failures to which it may be subjected:

Total failure: this may be due to the malfunction of one or more components.

Button failure: the keyboard can wear out over time.

Opt for Atlas Copco QC2022 control panel repair by Repturn!

Has your QC2002 integrated control panel for generator sets broken down? We can take care of your equipment as quickly as possible.

Our QC2002 control panel repair process consists of four steps:

Diagnosis: our electronics technicians use test benches to identify the cause of the fault on your part.

Repair: we replace defective electronic components.

Preventive maintenance: we carry out a thorough check of the electronic board to prevent future failures.

Aesthetic renovation: we renovate the aesthetic appearance of your equipment, if required.

If you encounter any problems with your QC2002 generator-mounted control panel, call on our specialized repair experts to get your unit back in working order.

Possible part numbers for your QC2002 control panel are: 1604942100 ; 100043234.30

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.