Control panel – VAILLANT auroSTEP solar water heater

Name: Control panel - VAILLANT auroSTEP solar water heater
Brand: VAILLANT
SKU: CVC043

Reference Repturn : CVC043

VAILLANT auroSTEP solar water heater control panel

VAILLANT

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Total control panel failure
The display is blank
The water heater can no longer be controlled

+ failures

Shipping instructions

Options for this room

Compatible equipment

VAILLANT auroSTEP water heater models VSL 250 - VIH SN 250 I

Part description and references

Repairing your auroSTEP VAILLANT solar water heater control panel?

What is the role of this control panel installed on your VAILLANT water heater?

The main control panel is mounted on the hot water tanks of AuroSTEP models. It manages various water heater functions, such as water temperature, operating mode settings and equipment status. The control panel is installed directly on the water storage tank. Vaillant VIH SN 250 i or VSL 250 storage tanks are indirectly heated solar water heaters that supply solar-derived hot water. They are connected to solar panels installed outdoors. The system features an integrated controller to control the solar system and a scalable reheating function for Vaillant heating appliances.

What are the known faults on this VAILLANT integrated display and control module?

The control panel may be experiencing electronic malfunctions. One of the most common malfunctions is a total failure of your control panel. The screen may be black or the display may be out of order. You may also find that hot water is no longer being dispensed, or is no longer being dispensed correctly. This makes it impossible to use your public works vehicle properly.

Are you looking to have the main control module installed on your VAILLANT auroSTEP water heater repaired?

To solve these problems, Repturn offers a repair solution for professionals. Our team of experienced electronics engineers is dedicated to the repair and preventive maintenance of your water heaters. Our technicians take charge of your part, from diagnosis to problem resolution. We then ship you your repaired part, guaranteed for 1 year. Our dedication to quality is evident not only in the precision of our repairs, but also in the rigorous testing we carry out to ensure the long-term reliability of your repaired control panel. Repair is a reliable, ecological, economical and fast solution!

Available part numbers: VIH SN 250 i – VSL 250S

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by e-mail. The service will be carried out once your quotation has been signed and paid.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.