Electrical block – LE VOYAGEUR

Name: Electrical block - LE VOYAGEUR
Brand: SEIA
SKU: LOI145

Reference Repturn : LOI145

Distribution center for motorhomes, vans and panel vans

SEIA

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

230Vac load problem
Electrical output problem

+ failures

Shipping instructions

Instructions d'envoi :

Connect the control panel to the electrical block or EBL

Options for this room

Compatible equipment

All makes of motorhome, van or van body

Part description and references

Electrical block repair LE VOYAGEUR

What is a SEIA power plant?

The LE VOYAGEUR distribution unit from SEIA has been designed to distribute 12V power to all appliances in the motorhome. The battery charger from SEIA for LE VOYAGEUR recharges the motorhome’s batteries (airframe and engine), as well as managing the solar panels.

What are the most common breakdowns on an electrical block?

Power packs often experience problems such as loss of range due to faulty chargers, worn batteries or poor connections. A faulty voltage regulator can lead to incorrect charging, with batteries rapidly discharging or failing to recharge. Coupling problems concern the synchronization of power sources (alternator, 230V mains, solar panels) with the system, leading to poor power distribution or the inability to use several sources simultaneously. 12V output failures, caused by a blown fuse, faulty relay or wiring problem, result in the absence of power to the devices concerned.

How do I repair a transformer?

If you experience a fault on a SEIA electrical block, it’s important to have it repaired quickly by a professional.
Our repair process is as follows:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

In the event of a problem with a LE VOYAGEUR power pack, call on our specialized repair experts to restore your appliance to working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.