Ford Transit Custom Phase 1 motorhome meter (2012-2017)

Name: Ford Transit Custom Phase 1 motorhome meter (2012-2017)
Brand: FORD
SKU: LOI507

Reference Repturn : LOI507

Transit Custom phase 1 motorhome meter

FORD

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Needle fault
Screen failure
Total handset failure

+ failures

Shipping instructions

Instructions d'envoi :

Be sure to protect fragile parts of the meter when packing.

Options for this room

Compatible equipment

Transit Custom phase 1

Part description and references

Ford Transit Custom phase 1 motorhome speedometer repair (2012 to 2017)

How does the Transit Custom meter work?

The meter, also known as the instrument cluster, is the visual interface that allows the driver to monitor the vehicle’s main information: speed, engine speed, fuel level, temperature, diagnostic lights, etc. On first-generation Ford Transit Custom models (2012-2017), the instrument cluster combines needles, dials, an LCD screen and indicator lights. The whole system is controlled by an internal electronic board that communicates with other ECUs, such as the engine ECU or the cabin control unit.

What are the most common breakdowns on this model?

Several types of malfunctions can affect the instrument panel:

Freezing or erratic hands: speedometers or rev counters that lock up, display inconsistent values or suddenly fall off.

Totally inactive display: the counter no longer lights up, the indicator lights remain off, and the hands remain motionless.

Backlighting problem: faulty LEDs or lighting zones, dark dials or partial dashboard backlighting.

Intermittent malfunctions: momentary meter extinction while driving, light flashing for no reason, symptoms influenced by humidity or temperature.

These failures are often due to fatigued electronic components, cracked solder joints, short-circuiting or poor power supply.

How do I repair a Transit Custom meter?

At Repturn, we take care of the repair of electronic dashboards, with a service dedicated to professionals. Thanks to our expertise and specialized equipment, we take care of the functional repair of your meter, while prolonging its life.

Our service includes :

Precise diagnosis: each part is bench-tested to identify the cause of the malfunction.

Targeted intervention: replacement of faulty components (needle motors, displays, controllers, LEDs, connectors, etc.).

Preventive maintenance: we replace fragile or ageing components to avoid any further breakdowns in the short term.

Final inspection: the meter is tested in real-life conditions before being returned to your workshop.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you will receive a transport label to stick on the box in which you have packed your part. In this case, the cost of transporting your part is €34 excluding VAT round trip (€21 excluding VAT for the outward journey and €13 excluding VAT for the return journey). You can also choose to ship your part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by e-mail. The service will be carried out once your quotation has been signed and paid.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, consult the “Estimated service time” section. In the event of an urgent repair, we can offer you an “express lead time” option, so that your part is taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.