Heating circuit board C3402 / C6002

Name: Heating circuit board C3402 / C6002
Brand: TRUMA
SKU: LOI169

Reference Repturn : LOI169

Electronic card for motorhome and van water heaters

TRUMA

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Total failure
Heating failure
Indicator problem
User mode problem
Piezo problem

+ failures

Shipping instructions

Instructions d'envoi :

Connect the heating control panel

Options for this room

Compatible equipment

C3402 / C6002 for motorhomes, panel vans or panel vans of all makes

Part description and references

Repair of C3402 and C6002 heating circuit boards

What is a C3402 and C6002 heating circuit board?

TRUMA’s C3402 and C6002 electronic gas heating card is designed for motorhomes, vans and camper vans. This board is designed to be installed in motorhomes, vans and camper vans. To operate correctly, the TRUMA heating system must be coupled to its dedicated control box, guaranteeing precise control of temperatures and heating cycles.

The most common faults on a heating motherboard?

On this type of motherboard, certain faults can occur, such as total system failure, rendering the heater inoperative, and specific faults affecting temperature rise or burner ignition. These malfunctions are often due to wear and tear or internal electrical problems.

How to repair a C3402 and C6002 heating motherboard?

If you encounter a fault on a C3402 and C6002 gas water heater motherboard, it’s important to have your part repaired quickly by a professional.

Our repair process is as follows:

In-depth diagnosis: our technicians identify the cause of the fault.

Repair: we replace defective electronic parts.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

If you have any problems with a C3402 or C6002 motherboard heater, call on our specialized repair experts to get your device back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.