Igniter block for Trumatic C DCZ 2/12

Name: Igniter block for Trumatic C DCZ 2/12
Brand: TRUMA
SKU: LOI233

Reference Repturn : LOI233

Piezo igniter block for Trumatic C heaters

TRUMA

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Operating problems
Display fault

+ failures

Shipping instructions

Options for this room

Compatible equipment

All makes of motorhome, van or van body

Part description and references

DCZ 2/12 igniter block repair

What is a TRUMATIC igniter?

The DCZ 2/12 ignition unit for the TRUMATIC C heating system from TRUMA is an essential component for starting your heater, specially designed for motorhomes, converted vans and converted vans of all makes. This device automatically switches on the heater, guaranteeing optimum thermal comfort during your travels.

What are the most common faults encountered on a DCZ 2/12 electric igniter?

We are used to encountering faults and failures commonly encountered with this Trumatic DCZ 2/12 ignition unit. Operating problems and display faults are the most frequent incidents we deal with expertly.

How do I repair a TRUMATIC DCZ 2/12 igniter?

If your ignition unit doesn’t start properly, or if the display indicators are faulty, we have the ideal solution for you! Entrust the repair of your electronic igniter to our team of specialized technicians. By choosing to repair your part, you not only avoid the high cost of buying a new one, you also help protect the environment by reducing electronic waste.

Our repair services include the complete handling of your electronic box directly in our workshops. Our technicians diagnose your part, repair any faulty components, and carry out preventive maintenance on damaged or worn components. We guarantee our services for one year for caravan, motorhome, van and van parts. With our expertise, you can be sure of a functional and reliable TRUMATIC C heating system, ready to accompany you on all your adventures.

Our customer service team will be happy to discuss repair solutions for your electronic equipment.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.