NOVA Serie S radio remote control

Name: NOVA Serie S radio remote control
Brand: HETRONIC
SKU: TRP107

Reference Repturn : TRP107

Remote control module for cranes and lifting equipment

HETRONIC

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Joystick fault
Starting problem

+ failures

Shipping instructions

Instructions d'envoi :

Joining transmitter and receiver

Options for this room

Compatible equipment

Auxiliary cranes, lifting equipment, construction equipment, public works machinery, mining equipment, professional vehicles and drilling equipment.

Part description and references

Repairing NOVA Serie S radio controls

What is a NOVA Serie S radio control system?

HETRONIC’s NOVA S Series radio remote control has been designed to meet the needs of digital and proportional applications. Compatible with a wide range of equipment, it is suitable for auxiliary cranes, lifting equipment, construction equipment, public works machinery, mining equipment, professional vehicles and drilling equipment.

What are the most common faults on a NOVA Serie S radio control system?

The NOVA radio remote control may be subject to certain faults. Common faults include joystick faults and start-up problems. Joystick faults are often caused by wear or impact, which can result in imprecise movements or loss of responsiveness. Start-up problems are recurrent on Nova radio control systems. This type of problem is generally linked to electronic faults, faulty batteries or connectivity problems with the receiver.

Would you like to have your NOVA Serie S radio remote control repaired?

Problems with your Nova radio control system? Our team of electronics technicians can repair your radio.

There are four steps to our equipment repair process:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your piece if necessary: repair of the plastic front panel, keys, painting of the case…

If you have a fault or problem with your equipment, contact us to take advantage of our specialized repair expertise.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.