NOVA XL remote control – 01035.A

Name: NOVA XL remote control - 01035.A
Brand: HETRONIC
SKU: TRP129

Reference Repturn : TRP129

Remote control module for cranes and lifting equipment

HETRONIC

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Joystick fault
Starting problem

+ failures

Shipping instructions

Instructions d'envoi :

Joining transmitter and receiver

Options for this room

Compatible equipment

Auxiliary cranes, lifting equipment, construction equipment, public works machinery, mining equipment, professional vehicles and drilling equipment.

Part description and references

NOVA XL radio control repair

What is a HETRONIC NOVA XL radio control system?

The NOVA XL radio remote control developed by HETRONIC is used to control cranes/lifting equipment. The receiver, also designed by HETRONIC, plays a key role in ensuring the link between the transmitter (the radio control) and the machine, enabling commands to be executed efficiently. This system is compatible with auxiliary cranes, lifting equipment, construction equipment, public works machinery, mining equipment, professional vehicles and drilling equipment.

What are the most common faults with a HETRONIC remote control?

HETRONIC radio controls for lifting equipment and cranes may experience faults, such as button/joystick failures or start-up problems. This may be due to radio interference, loss of signal due to an obstacle or excessive range, poor pairing between devices, or a hardware fault. A button or joystick failure results in a loss of responsiveness or incorrect interpretation of commands. This can be the result of mechanical wear, electronic failure or exposure to adverse environmental conditions, such as humidity or dust.

Would you like to have a NOVA XL radio control for lifting equipment/cranes repaired?

Do you have a problem with a HETRONIC radio control system? Our team of electronics technicians can repair your radio control.

There are four steps to our equipment repair process:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your piece if necessary: repair of the plastic front panel, keys, painting of the case…

If you have a fault or problem with your equipment, contact us to take advantage of our specialized repair expertise.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.