Power card AWHP11-14-16tr Mitsubishi De Dietrich heat pump

Reference Repturn : CVC035

Heat pump electronic board

Our services for professionals :

Repairing your part
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The repair package is reserved for professionals. It includes: diagnosis, functional repair, test bench and preventive maintenance. Transport costs extra.
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Estimated delivery time
Estimated delivery time
72h
Return transport
Return transport
34 € HT
Customer and technical service
Customer and technical service
09 72 10 22 50
Commercial guarantee
Commercial guarantee
12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

  • Power supply failure
  • Error code: H06.01
  • Power problem
  • Electronic board failure

Shipping instructions

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Compatible equipment

Chappée heat pump: ERIA 2 , NATIS 2 , PAC AWHP 2 OERTLI: AWHP 2 , AWHP V220 De Dietrich or MITSUBISHI

Part description and references

Mitsubishi De Dietrich AWHP11-14-16tr power electronics board repair

What is the purpose of the DE DIETRICH and MITSUBISHI PAC power card?

The AWHP11-14-16tr power electronics board found in DE DIETRICH and MITSUBISHI heat pumps filters the mains voltage, supplies the other boards in the unit, varies the motor speed and controls the fans. It is mounted on the outdoor unit, which operates with an indoor unit for underfloor heating or radiators. It should also be noted that this heat pump does not manage DHW (domestic hot water).

Faults on the AWHP11-14-16tr power electronics board for heat pumps

But the AWHP11-14-16tr power electronics board can be prone to faults. Here is the most frequent failure:

  • Outdoor unit power supply fault: fault code H06.01. This may be due to an electronic problem and the power module is experiencing a problem.
  • Choose Repturn to repair your AWHP11-14-16tr motherboard!

    Has your AWHP11-14-16tr electronic board, fitted to the DE DIETRICH and MITSUBISHI PAC, broken down? We can take care of your equipment as quickly as possible.

    Our AWHP11-14-16tr power electronics board repair process consists of four steps:

  • Diagnosis: our electronics technicians use test benches to identify the cause of the fault on your part.
  • Repair: we replace defective electronic components.
  • Preventive maintenance: we carry out a thorough check of the electronic board to prevent future failures.
  • Aesthetic renovation: we renovate the aesthetic appearance of your equipment, if required.
  • In the event of a fault on your AWHP11-14-16tr electronic board fitted to a DE DIETRICH, CHAPPEE ERIA 2 , NATIS 2 , PAC AWHP 2 , MITSUBISHI and OERTLI AWHP 2 , AWHP V220 heat pump, call on our specialist repair experts to get your appliance back in working order.

    Possible part numbers for the AWHP11-14-16tr electronic board are: 300018140, 300020950

    How can I have it repaired? And how much does the repair cost?

    To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.


    Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).


    Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.


    Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.


    Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.


    Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.

    Whychoose us
    ?

    100% French repair
    Fast service: 48 hours on average
    Up to 70% cheaper than a new part
    Customer service at your service

    5 steps to electronic renovation

    les 5 étapes de la rénovation électronique chez Cotrolia

    You detect a fault on an electronic part

    Do you detect a fault on an electronic part? Go to our repair catalog to check whether we support parts similar to yours. If in doubt, contact our customer service department: 09 72 10 22 50
    Contact us

    Make your repair request online

    From your customer area, make your service request online. Fill in the form with details of your part and its breakdown. Choose whether you'd like to use our carrier or handle the shipment yourself. Carefully pack the part and any accessories. The carrier will collect your part directly from your premises.
    My customer account

    Diagnosis of the electronic fault

    When we receive your part in our workshop, it is assigned to a technician specialized in repairing models like yours. He will establish a diagnosis by checking the various functions and elements of your case: components, soldering, program (code), electronic cards, screen... Following this study, you will receive a quotation by email and on your customer account with the solution envisaged by our technician: a repair service, a reconditioned part in exchange or a diagnostic package if the part is functional.
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    Setting up the solution

    Once the estimate has been validated and paid for in your customer area, our technician carries out the chosen service. Whether it's a repair or an exchange with a reconditioned part, the box is checked, repaired and programmed to match your equipment. We also carry out preventive maintenance, so that you can be sure that your part will be in good working order for a long time to come!
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    Receive your guaranteed part

    We send your part directly to your company or home. You benefit from a 12-month warranty on our service.
    Discover our repair catalog