RX 14-HL transceiver

Name: RX 14-HL transceiver
Brand: HETRONIC
SKU: TRP236

Reference Repturn : TRP236

Industrial digital receiver

HETRONIC

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

More communication

+ failures

Shipping instructions

Options for this room

Compatible equipment

Industrial machinery

Part description and references

Repairing your RX 14-HL transceiver

What is the role of an RX 14-HL transceiver?

The RX 14-HL is an industrial digital receiver designed for complex applications such as hydraulic control, cranes and other industrial environments. Its main function is to receive radio signals from a radio remote control to drive up to 14 digital relay outputs, as well as 2 main contact relays, with also the possibility of managing 4 isolated digital inputs. It serves as a robust, reliable receiver interface for industrial remote control systems, enabling multiple functions to be remotely controlled with status feedback, often in demanding industrial environments.

What are the most common faults with an RX 14-HL transceiver?

It is possible that the device may experience a fault, such as a loss of communication between transmitter and receiver, preventing the device from being used at all.

Looking to repair your RX 14-HL transceiver?

To solve these problems, Repturn offers a repair solution for professionals. Our team of experienced electronics specialists is dedicated to the repair and preventive maintenance of your public works equipment. Our technical teams take charge of your part, from diagnosis to problem resolution. We then ship you your repaired part, guaranteed for 1 year. Our dedication to quality is reflected not only in the quality of our repairs, but also in the rigorous testing we carry out to ensure the long-term reliability of your repaired electronic board. Repair is a reliable, ecological, economical and fast solution!

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 (excl. VAT) return (€21 (excl. VAT) outward and €13 (excl. VAT) return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the "Estimated service time" section. In the event of an emergency repair, we can offer you an "express lead time" option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.