Smartlink control box 1283792 – Joystick

Name: Smartlink control box 1283792 - Joystick
Brand: GENIE
SKU: TRP151

Reference Repturn : TRP151

Genie nacelle control panel with joystick

GENIE

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Operating fault

+ failures

Shipping instructions

Options for this room

Compatible equipment

Platform GS-1930, GS-1932, GS-2032, GS-2046

Part description and references

Repair of your Smartlink 1283792 joystick mounted on Genie nacelles

What is the role of your Smartlink control interface?

Genie SmartLink control system for Genie nacelles. This control panel manages Genie’s GS-1930, GS-1932, GS-2032 and GS-2046 aerial platforms. Via various buttons and the joystick, the user can control the height of the machine, as well as its horizontal movement over the ground.

What are the recurring faults with your Smartlink control box?

Your control panel may be malfunctioning. One of the most frequent malfunctions is a total failure of your control panel due to wear and tear. This may manifest itself as a complete lack of response from the nacelle to user commands. Your machine is then immobilized and unable to move.

Looking to repair your Genie 1283792 Smartlink joystick?

To solve these problems, Repturn offers a repair solution for professionals. Our team of experienced electronics engineers is dedicated to the repair and preventive maintenance of your public works equipment. Our technicians take charge of your part, from diagnosis to problem resolution. We then ship you your repaired part, guaranteed for 1 year. Our dedication to quality is evident not only in the precision of our repairs, but also in the rigorous testing we carry out to ensure the long-term reliability of your repaired electronic box. Repair is a reliable, ecological, economical and fast solution!

Possible reference for your electronic box: 1283792

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.