SMP192-01 Dometic converter

Name: SMP192-01 Dometic converter
Brand: DOMETIC / ELECTROLUX
SKU: LOI049

Reference Repturn : LOI049

Power station for caravans

DOMETIC / ELECTROLUX

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

12V electrical output failure

+ failures

Shipping instructions

Options for this room

Compatible equipment

All makes of caravans

Part description and references

DOMETIC converter repair

What is a DOMETIC SMP192-01 230V / 12V converter?

The SMP192-01 230V / 12V converter from Dometic meets the energy needs of caravans. In the same way as a power transformer, it converts a 230V supply to 12V, thus ensuring electrical distribution to caravan appliances. Electronic equipment is then safely supplied to avoid power surges on its electrical system. Thanks to its integrated fuses, it acts as a fuse plate in the vehicle’s circuit.
This SMP 192 01 power converter model is fitted to various makes of older-generation caravans.

What are the most common faults on a DOMETIC SMP192-01 converter?

At Repturn, we’re used to encountering electrical problems on caravan converters. The most common faults are :

A problem with the 12V electrical output on the caravan’s appliances

An electrical fault on the sockets or power supply

How do I repair a Dometic converter?

If your DOMETIC converter encounters one of these problems, we have the solution! Have your SMP192 01 converter repaired by our team of electronics technicians. By choosing to repair your part, you avoid throwing it away and buying an expensive new part, the production of which will be harmful to the environment.

Our repair services involve taking charge of your electronic box directly in our workshops. Our technicians will carry out a complete diagnosis of your part’s functions, carry out functional repairs on faulty components, and perform preventive maintenance on damaged or worn components. Our services come with a 1-year warranty on caravan, motorhome, van and van parts.

Our customer service team will be happy to discuss repair solutions for your electronic equipment.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.