Voltage converter – SMP184-03 Dometic

Name: Voltage converter - SMP184-03 Dometic
Brand: DOMETIC
SKU: LOI519

Reference Repturn : LOI519

Battery charger for motorhomes, vans and camper vans

DOMETIC

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

No 12V output

+ failures

Shipping instructions

Options for this room

Compatible equipment

All makes of motorhome, van or van body

Part description and references

Voltage converter repair SMP184-03 Dometic

What is an SMP184-03 converter?

The SMP184-03 voltage converter developed by Dometic is an electronic device designed to transform 230V alternating voltage (mains) into 12V direct current. It safely supplies on-board equipment in motorhomes, such as lighting, refrigerators, water pumps and USB sockets. This model is one of the most popular references in recreational vehicles, and replaces several older versions such as CON2135xxx or SMP184-01.

The SMP184-03 converter is capable of delivering 400W of power, i.e. around 31.5A at 12V. It features automatic power source management: when a mains connection is detected, it automatically switches from battery mode to 230V. It also features a controlled ventilation system and electronic protection against overload, short-circuit and overheating.

What are the most common faults encountered on an SMP184-03 converter?

The most common fault encountered by our services is the lack of 12V output. The absence of a 12V output on the SMP184-03 converter prevents the operation of all 12V-powered on-board equipment, such as lighting, water pump or refrigerator. It can also lead to abnormal discharge of the cell battery, or even cascade failure of other vehicle electrical systems.

How do I repair a voltage converter?

If your Dometic SMP184-03 converter is showing signs of failure, we have the solution! Entrust its repair to our electronics technical team. By choosing to repair your part, you avoid throwing it away and buying an expensive new part, while limiting the environmental impact of manufacturing new components.

Our repair services involve taking charge of your converter directly in our workshops. Our technicians will carry out a complete diagnosis of your unit’s functions, replace any faulty components, and carry out preventive maintenance to ensure long service life. Our services come with a 1-year warranty on caravan, motorhome, van and van parts.

Our customer service team will be happy to discuss repair solutions for your electronic equipment.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 (excl. VAT) return (€21 (excl. VAT) outward and €13 (excl. VAT) return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the "Estimated service time" section. In the event of an emergency repair, we can offer you an "express lead time" option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.