WX165 CASE ECU calculator

Name: WX165 CASE ECU calculator
Brand: CASE
SKU: TRP013

Reference Repturn : TRP013

Wheel Excavator Calculator

CASE CNH

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Starting problem
Display problem

+ failures

Shipping instructions

Options for this room

Compatible equipment

Wheel excavator

Part description and references

Need to repair the ECU installed on your CASE WX165 crawler excavator?

What is the role of the integrated ECU on WX165 excavators?

The ECU is found on CASE’s WX165 crawler excavators. The ECU’s mission is to manage and supervise your machine’s electronic functions. It acts as the brain, analyzing the various information received to direct the motor’s electrical operation.

What are the recurring failures of your ECU mounted on a CASE WX165 excavator?

Your ECU may be showing signs of malfunction. One of the most common faults is a problem starting your construction machine. In fact, despite activating the starter or using the control interface, your machine won’t move. Another well-known problem is a total display failure. The display screen is black and no longer lights up, despite the use of the control interface.

Do you need to have the ECU on your CASE WX165 crawler excavator repaired?

To solve these problems, Repturn offers a repair solution for professionals. Our team of experienced electronics engineers is dedicated to the repair and preventive maintenance of your earthmoving equipment. Our technicians take charge of your part, from diagnosis to problem resolution. We then ship you your repaired part, guaranteed for 1 year. Our dedication to quality is reflected not only in the precision of our repairs, but also in the rigorous testing we carry out to ensure the long-term reliability of your repaired ECU. Repair is a reliable, ecological, economical and fast solution!

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.