Reception and Logistics Assistant
CDD - As soon as possible - In Couëron (44)
Who are we?
Become a player in the circular economy by joining Repturn, a specialist in on-board electronics maintenance and repair.
Our philosophy:“Repair not throw away”!
Based in the Nantes region, our experts repair electronic parts for professionals and private customers in a wide range of sectors: leisure vehicles, public works machinery, handling equipment, heating/ventilation/air-conditioning systems, medical equipment, heavy goods vehicles...
We respond to the needs of our customers who experience a breakdown or malfunction on one of their electronic components: remote control, calculator, counter, screen, motherboard...
The team :
Our team is made up of seven electronics enthusiasts whose job it is to repair electronic units and troubleshoot new faults. They are backed up by a sales and administrative team, who are the first point of contact for our customers.
Repturn' s business is booming, which is why we need you to contribute to our development.
Your missions
Your role within our team will be to :
- Handle the company's physical and telephone reception, as well as mailbox management
- Identify customer needs and provide a first-level response
- Validate customer service requests and issue pick-up orders.
- Follow-up on current intervention requests
- Receive and register boxes
- Ship products once they have been repaired
Your profile
With a background in customer relations, you also have a curiosity for the technical aspects of products.
You enjoy working in a team and over the phone, seeking out customer contact and helping them find solutions to the difficulties they encounter.
We are looking for motivated and dynamic candidates to build our teams of tomorrow.
Your role within our team will be to :
Contract: Open-ended one-year fixed-term contract, to be filled in early May.
Opening hours: 08:30-17:00 Monday to Friday
Benefits: RTT, luncheon vouchers, profit-sharing and a great team!
Location: On-site, in Couëron, 5 km from Nantes in the Loire-Atlantique region.
Recruitment process: telephone pre-interview followed by a face-to-face interview
Send your application
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