Dental ceramic furnace – Multimat 2

Reference Repturn : MED006

Dental ceramic furnace

DENTSPLY

Our services for professionals :

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Common faults and malfunctions

Display failure
Black screen

+ failures

Compatible equipment

Ceramic furnaces for dentists and dental technicians

Part description and references

Repairing your Multimat 2 dental furnace

What is the role of the Multimat 2 dental ceramic furnace?

The Multimat 2 dental ceramic furnace from Dentsply is a piece of equipment for dental technicians. This product is specifically designed to “fire” ceramic teeth. The dental technician takes the patient’s impressions and makes molds using the ceramic kiln.

What are the recurring problems with the Multimat 2 dental ceramic furnace?

However, ceramic dental furnaces can experience problems over time. One of the most frequent faults is a display failure. If the screen remains black, this may be due to a malfunction in one or more electronic components.

How is the Multimat 2 dental ceramic furnace repaired?

Has your Multimat 2 dental ceramic furnace broken down? We can take care of your equipment as quickly as possible. Our Multimat 2 dental ceramic furnace control unit repair process consists of four steps:

Diagnosis: our electronics technicians use test benches to identify the cause of the fault on your part.

Repair: we replace faulty electronic components.

Preventive maintenance: we carry out a thorough check of the electronic board to prevent future failures.

Aesthetic renovation: we renovate the aesthetic appearance of your equipment, if required.

If your Dentsply Multimat 2 dental ceramic furnace malfunctions, call on our specialized repair expertise to get your unit back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You can then make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to us in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the breakdowns or problems encountered. Once the part has been received and diagnosed in our workshops, you will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been validated.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on +33 9 72 10 22 50. You can also contact us by email at info@repturn.com.

Repturn is not an authorized distributor or reseller of the products presented on this website. The references, brands and logos used are the property of the companies holding the rights. Trademarks are used to identify the products we repair or recondition.