E-BOX II BASIC or COMPACT Reich
Power station for motorhomes, vans and panel vans
Our services for professionals :




Estimated delivery time
5 to 10 working days
Transport
return
34 EXCLUDING VAT
Customer service and
09 72 10 22 50
Warranty
12 months
Common faults and malfunctions
- Total failure
- Battery display problem
Shipping instructions
Shipping instructions :
Connect the control panel to the electrical block or EBL
Options for this room
Motorhome, van BURSTNER
Part description and references
E-BOX 2 transformer repair
What is an E-BOX 2 transformer for Reich recreational vehicles?
REICH’s E-BOX 2 transformer supplies power to appliances in the motorhome that require it, such as the refrigerator or TV. It also acts as a charger for the cell battery and monitors its voltage. It electrically separates the starter and cell batteries when the engine is not running, to prevent appliances from discharging the starter battery. It can be COMPACT, for larger motorhomes, or BASIC, for smaller motorhomes. The BASIC has fewer functions than the COMPACT, but the two can be interchanged.
The most frequently encountered faults on the Reich transformer?
Faults may occur on this module, including :
How to repair the E-BOX 2 transformer?
If your Reich transformer has one of these problems, we’ve got the solution! Entrust its repair to our team of electronics technicians. By choosing to repair your part, you avoid throwing it away and buying an expensive new part, the production of which will be harmful to the environment.
Our repair process is as follows:
If you encounter any problems with your recreational vehicle transformer, call on our specialist repair services.
How can I have it repaired? And how much does the repair cost?
Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).
Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.
Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.
Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.
Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.