EL311 Toptron charger
Power station for motorhomes, vans and panel vans
Our services for professionals :




Estimated delivery time
5 to 10 working days
Transport
return
34 EXCLUDING VAT
Customer service and
09 72 10 22 50
Warranty
12 months
Common faults and malfunctions
- Charging problem
Shipping instructions
Shipping instructions :
Connect the control panel to the electrical block or EBL
Options for this room
Motorhome, van or van all makes, EL 305 control panel, EL 355 battery charger
Part description and references
Transformer repair EL311
What is an EL311 transformer?
The EL311 transformer, designed by TOPTRON, is ideal for motorhome electrical management. It enables efficient distribution of 12V power, safely supplying essential appliances such as the fridge and TV. Thanks to its integrated control unit, you can easily check the battery voltage, ensuring optimum monitoring of your electrical system. What’s more, the EL311 transformer is fully compatible with the EL305 control panel and EL355 battery charger, ensuring seamless integration into your installation.
The most common faults encountered on an EL311 transformer?
Among the frequent malfunctions encountered on transformers, load problems are the most common.
How do I repair an EL311 transformer?
If you encounter a fault with an EL311 transformer, it’s important to have your part repaired quickly by a professional.
Our repair process is as follows:
In the event of transformer malfunctions or problems, call on our specialized repair experts to restore your device to working order.
How can I have it repaired? And how much does the repair cost?
Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).
Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.
Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.
Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.
Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.