TEC2012 thermostat kit for Atlantic water heaters
TEC2012 1200W thermostat kit
Our services for professionals :
Estimated delivery time
72h
Transport
return
34 EXCLUDING VAT
Customer service and
09 72 10 22 50
Warranty
12 months
Common faults and malfunctions
- More heat
Shipping instructions
Options for this room
Atlantic Zeneo 75 L and 100 L water heaters
Part description and references
Repairing the TEC2012 thermostat kit for Atlantic water heaters
What is the TEC2012 1200W thermostat kit for Atlantic water heaters used for?
The TEC2012 1200W thermostat kit is integrated into Atlantic water heaters. It is responsible for regulating the water temperature. It is compatible with Zeneo 75 L and 100 L water heaters. The set includes a thermostat board, the ACI system, the sensor and the battery.
TEC2012 thermostat kit failure on an Atlantic water heater
The TEC2012 1200W thermostat is a practical device, but subject to potential problems. Among the most common incidents, the heater may stop working, usually due to a fault in one or more electronic components.
How to repair the TEC2012 thermostat kit on an Atlantic water heater
Are you looking for a repair solution for your TEC2012 1200W thermostat kit? We can take care of your equipment as quickly as possible.
Our TEC2012 thermostat kit repair process takes place in four stages:
First, a Repturn technician will carry out a precise diagnosis of your board using specialized test benches to identify the exact cause of the fault. Next, he or she will replace the faulty electronic components to restore your board’s full functionality. Next, he will carry out preventive maintenance, including a thorough check of the entire electronic board to prevent future failures. Finally, if necessary, he will carry out a cosmetic renovation to improve the appearance of your equipment.
How can I have it repaired? And how much does the repair cost?
Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).
Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.
Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.
Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.
Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.
Whychoose us
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We also repair...
5 steps to electronic renovation
You detect a fault on an electronic part
Make your repair request online
Diagnosis of the electronic fault
Setting up the solution
Receive your guaranteed part
