CSV402 Schaudt electrical block

Name: CSV402 Schaudt electrical block
Brand: SCHAUDT
SKU: LOI111

Reference Repturn : LOI111

Power station for caravans

SCHAUDT

Our services for professionals :

Repairing your part

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Estimated delivery time

5 to 10 working days

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

5 to 10 working days

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Charging problem
Coupling problem
12V electrical outlets failure

+ failures

Shipping instructions

Instructions d'envoi :

Connect the control panel to the electrical block or EBL

Options for this room

C'est urgent ?

Pour cette pièce, nous vous proposons une option délai express 24 h à 50€ HT ou une option délai rapide 48h à 30 € HT.

Compatible equipment

Caravan all makes, SCHAUDT control panel

Part description and references

CSV402 transformer repair

What is a transformer?

The CSV402 transformer from SCHAUDT is specially designed to manage your caravan’s power supply. It provides a 12V voltage, ideal for powering appliances requiring this voltage, such as refrigerators, televisions and similar equipment. This model does not include a built-in battery charger, making it particularly suitable for those who already have an independent charging system. It is compatible with caravans of all makes and works perfectly with SCHAUDT control panels.

What are the most common faults encountered on an electrical block adapter?

Common transformer failures are mainly load problems and coupling problems, which manifest themselves as an unstable connection between the adapter and the device, often due to misalignment or worn ports. Finally, failures of 12V outputs, used to power various equipment, can lead to power interruptions or loss of power.

How do I repair a transformer?

If you have a fault with your EBL CSV402, it’s important to have it repaired quickly by a professional.
Our repair process is as follows:

In-depth diagnostics: our electronics technicians identify the cause of the fault.

Repair: we replace defective electronic components.

Preventive maintenance: we replace the electronic components most likely to malfunction in the near future.

Aesthetic restoration: we renovate the aesthetic appearance of your room if necessary.

If you encounter any problems with your EBL, call on our specialized repair experts to get your appliance back in working order.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.