Commande moteur de marche-pied EMS02 SCHAUDT

Step motor control EMS02 SCHAUDT

Reference Repturn : LOI513

Motorhome step motor control module

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* Shipping costs for metropolitan France and Corsica. For euro zone countries outside France, cost €49 (excl. VAT) return. For countries outside the euro zone, on quotation.

Common faults and malfunctions

The step no longer fits
step motor no longer works

+ failures

Compatible equipment

Hymer motorhome or caravan

Shipping Instructions:

Contact EMS only

Part description and references

Repairing the SCHAUDT EMS02 control box for Hymer electric steps

What is a SCHAUDT EMS02 control unit?

The SCHAUDT EMS02 control unit is an electronic module used in Hymer motorhomes and caravans. It controls the electric step motor, ensuring automatic opening when the door is opened and automatic retraction when the vehicle is closed or started.
This box plays a central role in user comfort and safety, ensuring that the running board never remains extended while driving. It acts as an interface between the door sensors, the control button and the step motor.

On which vehicles is the EMS02 box mounted?

The EMS02 box is fitted as standard on many Hymer motorhomes and caravans, in particular on the B-Klasse, Exsis, Tramp, Eriba and C-Klasse series.

What are the most common faults encountered on the EMS02?

Users may experience a number of symptoms indicating a housing failure:

Step no longer extends: no reaction to door opening or manual operation.

The running board no longer retracts automatically: the box no longer retracts when the vehicle is closed or started.

These malfunctions can be caused by electronic component wear, oxidation, overloading or short-circuiting.

How do I repair an EMS02 control box?

A failure on this type of box requires precise intervention. At Repturn, we can repair the EMS02 electronic module.

Our repair process includes :

Complete diagnosis: our technicians identify the components at fault after a precise inspection of the casing.

Replacement of defective parts: relays, capacitors, welds… any damaged component is replaced by a new one.

Preventive maintenance: we anticipate future breakdowns by replacing ageing components.

Safety check: the box is tested in real-life conditions to guarantee its reliability and safety.

If your SCHAUDT EMS02 box malfunctions, don’t hesitate to call on our on-board electronics specialists. We’ll bring your equipment back to life and extend its service life.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new "service request" and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 (excl. VAT) return (€21 (excl. VAT) outward and €13 (excl. VAT) return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the "Estimated service time" section. In the event of an emergency repair, we can offer you an "express lead time" option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.

Repturn is not an authorized distributor or reseller of the products presented on this website. The references, brands and logos used are the property of the companies holding the rights. Trademarks are used to identify the products we repair or recondition.