Phoenix Battery Charger by Victron Energy
Electric charger for motorhomes
Our services for professionals :
Our offers are reserved for professionals.
Individual? Find a repairer near you
* Shipping costs for metropolitan France and Corsica. For euro zone countries outside France, cost €49 (excl. VAT) return. For countries outside the euro zone, on quotation.
Common faults and malfunctions
- No load
All makes of motorhome, van or van body
Part description and references
Repairing the Victron Energy Phoenix Battery Charger
What is a Victron Energy battery charger?
A battery charger allows you to charge your service battery from three power sources: via the alternator in your van, RV, or boat; via solar panels; or from a 230 V AC outlet. This Phoenix Charger by Victron Energy can also function as a battery charge manager for RVs and motorhomes.
Common Problems with a Phoenix Charger from Victron Energy
The most common malfunctions observed with the Victron Energy Phoenix battery charger often involve charging issues: in such cases, the system may not charge the batteries properly or may exhibit voltage fluctuations.
How do I repair a Phoenix battery charger?
Having trouble with a battery charger? Entrust its repair to our team of electronics technicians. Opting for repair rather than replacement not only saves you money, but also reduces your environmental impact by avoiding the production of electronic waste.
Our repair services include taking direct charge of your electronic box in our workshops. Our technical teams diagnose your panel’s functions, repair faulty elements and provide preventive maintenance on damaged or worn components. We offer a one-year warranty on parts for caravans, motorhomes, vans and box vans.
Our customer service team will be happy to discuss repair solutions for your electronic equipment.
How can I have it repaired? And how much does the repair cost?
Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been validated by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the shipping cost for your part is €35.50 (excluding tax) round-trip for mainland France and Corsica (€21 excluding tax for the outbound shipment and €14.50 excluding tax for the return shipment). You can also choose to arrange shipping for the part yourself or drop it off in person at our location in Couëron (44). For countries in the eurozone, excluding France, the transportation cost is €49 (excluding tax). For countries outside the eurozone, the transportation cost will be determined based on a quote.
Repair rates: For repair services, we draw up customized quotations based on the characteristics of your part and the breakdowns or problems encountered. Once the part has been received and diagnosed in our workshops, you will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been validated.
Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.
Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on +33 9 72 10 22 50. You can also contact us by email at info@repturn.com.
Repturn is not an authorized distributor or reseller of the products presented on this website. The references, brands and logos used are the property of the companies holding the rights. Trademarks are used to identify the products we repair or recondition.
Whychoose us
?
We also repair...
5 steps to electronic renovation
You detect a fault on an electronic part
Make your repair request online
Diagnosis of the electronic fault
Setting up the solution
Receive your guaranteed part
